egp88 Platform Privacy Notice

Data collection on egp88 operates under a single principle: we collect only what we must to verify your identity, process your payments, and comply with applicable law. Unlike many platforms, we do not track your browsing history across the web, resell your data, or use your information for marketing outside your account. This notice describes what we collect when you use egp88, how we store and protect it, and what rights you hold over your own data.

When you open an egp88 account, complete KYC verification, and deposit via DANA, e-wallet, mobile banking, or bank virtual account, you share personal and financial details with us. We treat this data as sensitive. We encrypt it in transit and at rest. We limit access to employees who need it to process your requests. We do not sell it. This page outlines our commitments and your protections under applicable privacy law.

What We Collect on egp88

We collect your full name, national identity number, date of birth, residential address, and email address during account creation and KYC verification. We also collect your phone number when you sign up, as it is used to secure your account and receive withdrawal notifications. During deposits and withdrawals, we collect transaction details: the payment method you chose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, and the timestamp. We do not store your payment credentials (e.g., your mobile banking PIN or bank password)—those are entered directly into the payment provider's application or website.

When you use egp88, we log your activity: bets placed, results, game sessions, withdrawals requested, and login times. This information helps us detect fraud, resolve disputes, and comply with anti-money-laundering laws. We also collect your IP address and device information (browser type, operating system) to track login locations and unusual access patterns. If you contact our customer support team in Jakarta, Surabaya, Bandung, or Medan, we keep a record of your inquiry and our response for at least two years.

How We Use Your Data on egp88

Your identity information is used to verify you comply with age and jurisdiction requirements, prevent account fraud, and fulfill legal obligations under Indonesian and international anti-money-laundering regulations. Your financial data (deposits and withdrawals) is used to process payments, reconcile accounts, and prevent unauthorised access. Your betting and gaming history is used to settle bets, detect collusion or system abuse, and calculate your account balance accurately.

We retain your transaction history indefinitely, even after you close your account. This is a legal requirement in jurisdictions where we operate. We may share your information with payment processors, banks, and anti-fraud services only to the extent necessary to complete your request. During major holidays such as Idul Fitri, Idul Adha, and Imlek, our servers continue to process and store your data. Your data may be processed on servers located outside your country; we apply the same encryption and access controls regardless of server location.

Identity data

Used for account verification and legal compliance. Encrypted and accessed only by authorised staff.

Payment data

Shared with payment processors to complete deposits and withdrawals. Never stored as plain text.

Activity logs

Retained indefinitely for dispute resolution, fraud detection, and regulatory compliance.

Your Rights and Our Commitments on egp88

You may request a copy of the personal data we hold about you, free of charge, by contacting our support team. We will provide it within 30 days. You may request we correct inaccurate information (e.g., if your address on file is outdated). You may also request we delete your account and associated data, though we will retain transaction records as required by law. Deletion requests do not remove your betting history from our audit logs, as these are legal records.

We commit to protecting your data against unauthorised access, alteration, and loss. We use industry-standard encryption (TLS 1.2 or higher) for all data in transit. We conduct regular security audits and penetration tests. We do not allow employees to access your data without a documented business reason. If a security breach occurs and your data is compromised, we will notify you within 72 hours as required by law. We maintain cyber liability insurance to cover potential damages from data loss.

Cookies on egp88 are limited to essential session management (login state, CSRF tokens) and do not track you across other websites. You may disable cookies in your browser; however, this will prevent you from logging into your account. We do not use third-party analytics vendors that track individual users. We do not serve retargeting ads on other platforms.

• Contact our support team for data access, correction, or deletion requests.
• Your data is encrypted, access-restricted, and retained only as long as necessary.
• We do not sell, trade, or share your information with marketers or data brokers.